Installation Manager

About the role

Bath & Shower Remodeling Bath Concepts is a locally operated remodeling company focused on providing stylish, low-maintenance, and cost-effective solutions for homeowners, commercial clients, and those with accessibility needs. The company specializes in acrylic bath and shower systems and is committed to quality craftsmanship.

Key Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Aid in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time-off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We're Looking For

• 5+ years of installation or construction experience
• Background in acrylic bath systems (plumbing knowledge highly preferred)
• Proven leadership and team management skills
• Quality assurance and customer service experience
• Valid driver’s license and clean driving record

Compensation & Benefits

Competitive salary commensurate with experience. Supportive and professional work environment. Opportunity for long-term career growth with a growing company.

Join Us!

If you're ready to join a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!