INSTALL LEAD

About the role

The installation technician ensures proper and safe installation of all equipment. This role includes both Lead Installer and Installation Helper responsibilities.

Lead Installer responsibilities

• Install new/replacement equipment and provide excellent customer service to residential and commercial heating and air conditioning customers
• Interpret construction drawings, schematics, and cut sheets in the field
• Work on a variety of projects and tasks related to the HVAC trade: Residential Furnace, Air Conditioner, Heat Pump, Commercial Rooftop Ductwork, Condensate Drains, Venting, Refrigerant Piping, Gas Piping & Insulation
• Perform line and low voltage wiring, controls, and programming
• Complete other job/field related tasks as required: brazing, threading pipe, soldering, and welding
• Prepare, test, and start-up new HVAC equipment
• Interface with customers in their homes and places of work, maintaining an acceptable appearance and manners
• Explain the system to the client when finished with an installation and ensure they are 100% satisfied with the work
• Train installation assistants/helpers, teaching them to work independently for maximum installation efficiency
• Always be safety conscious both on the job and while driving, and ensure the assistant installer is also working safely and neatly
• Report to and take direction from the HVAC Project manager and follow all established company policies and procedures

Installation Helper responsibilities

• Assist Lead Installer in installing new/replacement equipment and providing excellent customer service to residential and commercial heating and air conditioning customers
• Assist Lead Installer while learning to work on a variety of projects and tasks related to the HVAC trade: Residential Furnace, Air Conditioner, Heat Pump, Commercial Rooftop Ductwork, Condensate Drains, Venting, Refrigerant Piping, Gas Piping & Insulation
• Assist with line and low voltage wiring, controls, and programming
• Assist with other job/field related tasks as required: brazing, threading pipe, soldering, and welding
• Interface with customers in their homes and places of work, maintaining an acceptable appearance and manners
• Report to and take direction from the Lead Installer who then reports to the HVAC Project manager and follows all established company policies and procedures

Minimum Qualifications

• High School Diploma
• Valid Driver's License

Lead Installer Skills

• HVAC Experience
• HVAC Knowledge
• Customer Service
• Familiarity with Furnaces
• Strong Work Ethic
• Minimum of 2 years experience

Installation Helper Skills

• HVAC Experience
• Customer Service
• Strong Work Ethic
• Experience: None required

Physical Demands

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75 pounds), ladder work, and tight space work required from time to time
• Ability to pick up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day

Working Environment

• Work both indoors and outdoors
• Exposed to very hot or very cold temperatures
• In proximity to hazardous conditions, equipment, and situations
• Must be able to work with sharp tools and electricity that could potentially produce cuts or burns
• Wear safety attire often, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Will be exposed to very bright or inadequate lighting conditions
• Ability to climb ladders and work from roofs and scaffolding
• Will work around exposed contaminants
• Must be able to work in cramped workplaces, such as crawl spaces under floors