Inside Technical Sales Representative

Responsibilities

• Analyze blueprints, technical drawings, customer documentation, and RFQs to prepare cost estimates for blow molds, complex parts, tooling, and assemblies.
• Structure job details and technical requirements to support creation of internal work orders.
• Research prior job history and costing databases to support accurate estimating for new projects.
• Work with Engineering, Programming, Manufacturing, and Benching departments to gather technical input and estimated labor hours for non-matrix mold quote requests.
• Cook with Purchasing to identify vendors for specialized services and obtain pricing and lead times for outside processes required to support bid preparation.
• Prepare quotations that accurately reflect labor, materials, outside services, and technical requirements.
• Log and track incoming RFQs and ensure all required information is obtained to begin the quoting process.
• Cook internally to ensure quotations are prepared and issued within established response timelines.
• Ensure quotations are structured clearly with defined scope, assumptions, and delivery expectations.
• RFQ Analysis & Customer Support
• Work directly with customers to gather required information for RFQs and quotation preparation.
• Analyze customer RFQs to verify mold fitment and compatibility with M.C. Molds’ design standards and manufacturing capabilities.
• Cook with Engineering to confirm machine fitment and feasibility for complex mold designs.
• Aid customers with technical questions related to mold capabilities, manufacturing considerations, and project requirements.
• Maintain clear and professional communication with customers throughout the quoting process.
• Repair & Refurbishment Quotations
• Coordinate with the Benching Supervisor and Production Manager to evaluate molds sent in for repair or refurbishment.
• Gather required technical information and estimated labor hours for repair evaluations.
• Prepare quotations for repair and refurbishment work based on internal evaluations.
• Track repair evaluation progress and ensure quotations are issued promptly.
• Sales Coordination & Job Tracking
• Support the Director of Sales in tracking open RFQs and ensuring quotations are issued within customer-required timelines.
• Create weekly reports to update customers and internal departments on the status of active jobs and projects.
• Cook communication between Sales, Engineering, Scheduling, and Production to ensure clear understanding of job requirements.

Requirements

• Experience in sales, estimating, account management, project management, or another customer-facing role in a manufacturing, technical, or industrial environment.
• Familiarity with manufacturing environments, tooling, machining, mold making, plastics processing, or related industries is beneficial but not required.
• Basic understanding of quoting, pricing, and cost considerations, or the ability to learn and apply these concepts with training.
• Ability to read and interpret technical drawings, blueprints, and/or 3D design files.
• Ability to work collaboratively with Engineering, Scheduling, Production, Programming, and Management teams to support project execution and customer needs.
• Strong communication, organizational, and follow-through skills with the ability to manage multiple projects and priorities.
• Willingness and ability to travel as required to support customer relationships and business development.
• Must maintain a valid Driver’s License and Passport or be able to obtain one.
• Willingness to work extended hours when necessary to meet customer commitments and business demands.
• Prior experience in blow molding, plastics, tooling, machining, or a related manufacturing industry is preferred but not required.
• Candidates with relevant technical or manufacturing experience and the ability to learn the industry will be considered.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Long-Term Disability Insurance
• Paid Vacation
• Holiday Pay
• Optional Supplemental Insurance
• Tuition Assistance