Inside Sales Specialist

About the role

We’re looking for a motivated and customer-focused Inside Customer & Sales Support professional to join our team! In this role, you’ll act as a key partner to our outside sales team, supporting both Switch-N-Go and AmeriDeck product lines while delivering exceptional service to distributors and end users.

Responsibilities

• Provide internal support to the Field Sales Specialists (outside sales team)
• Handle all SNG inquiries and provide support to our distributors;
• Maintain professionalism, tact, diplomacy, and sensitivity to always portray the company in a positive manner;
• Compile and track lists of prospective customers and sales leads for Distributors based on leads generated from, Internet Web sites, SEO search responses, Facebook sites, online quote requests, and all other web-based data sources. Distribute leads to regional Distributors and follow-up with lead requests with Distributor and requestor to determine if lead has matured to a quote process.
• Supports marketing initiatives, assists with RFP responses, and maintains accurate customer data within our ERP system.
• Supports OEM Distributor Co-Op and spiff program requests

Qualifications

• Associate degree or equivalent experience
• 1–2 years of related sales, customer service, or administrative experience preferred
• Strong verbal and written communication skills
• Comfortable interacting with customers, distributors, and internal teams
• Basic math skills
• Problem-solving ability
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with ERP systems required; NetSuite experience preferred

Physical Requirements

• Regularly required to sit, speak, and hear
• Occasionally required to stand, walk, and use hands for handling or reaching
• Frequently lift or move up to 25 pounds; occasionally up to 50 pounds
• Must have sufficient vision abilities, including close, distance, and peripheral vision, depth perception, and the ability to adjust focus
• Able to learn and demonstrate product functionality using a demonstration vehicle is a plus

Benefits

Deist Industries, LLC has been in the truck equipment fabrication business since 1984 and is deeply committed to providing high-quality, American-made hauling products at reasonable prices. With four separate subsidiaries focusing on specific markets all located in Northwestern Pennsylvania, the heart of steel country. Deist Industries, LLC is a subsidiary of Federal Signal Corporation's Truck Bodies Equipment International group. For more information visit, www.deistindustries.com.

Pay

TBD