Inside Sales - Rochester, NH
About the role
NorthEast Electrical is seeking a Full-time, Inside Sales Representative to join our team in Rochester, NH! Hours: Monday–Friday 8AM to 5PM.
A career at NorthEast Electrical is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. NorthEast Electrical offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Within NorthEast Electrical we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Responsibilities
- Grow sales and gross margin; take orders over the phone, in person and via our Digital Tools.
- Enter stock, special, direct and back orders as required.
- Provide customers with information and demonstration of our online solution for fast and easy ordering through our website.
- Responsible to participate in on-going training for Digital Tools.
- Utilize resources inside and outside the company to assist in closing sales and providing service.
- Participate in processes and programs aimed at promoting our digital tools to enhance the customers buying experience.
- Perform outreach calls to new and existing customers to drive business and increase market share.
- Back up and provide assistance to the counter.
- Perform other duties as required or directed by Manager.
Requirements
- High School Diploma required.
- 2 Year College or Vocational School preferred with emphasis on electrical and construction industry and/or equivalent knowledge through job related experience and training.
- Excellent customer service skills.
- Strong computer skills with emphasis on Excel and Website navigation.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- Union Pension
- Professional and personal development programs
- Associate Discounts
- Tuition Reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)