Inside Sales Representative - Remote

About the role

This role involves engaging with customers through inbound and outbound calls, live chat, and SMS to assess their insurance needs, identify coverage gaps, and recommend suitable Allstate products. The position emphasizes converting warm leads into customers using consultative sales strategies, providing an exceptional customer experience from a remote setting.

Responsibilities

• Interact with active insurance prospects using various communication channels.
• Utilize insurance expertise to understand customer needs and recommend tailored solutions.
• Drive sales growth by converting leads without cold calling.
• Deliver high-quality, customer-first service remotely.

Qualifications

• At least 1 year of sales or customer service experience with a focus on sales.
• Active Personal Lines or Property & Casualty License preferred or willingness to obtain.
• Reliable internet, dedicated workspace, and all equipment provided by the employer.
• Strong soft skills including critical thinking, communication, accountability, and stress tolerance.

Benefits

• Reimbursement for licensing exams and fees upon approval.
• Potential pay differentials for bilingual skills.
• Performance-based incentives and internet reimbursement offered.