Inside Sales Representative- Remote

Key Responsibilities

• Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels.
• Qualify leads, manage pipeline, and move opportunities through the sales cycle to close.
• Manage and grow existing accounts — renewals, upsell, cross-sell.
• Prepare and deliver virtual product demonstrations, technical presentations, and proposals.
• Respond to inbound customer inquiries, technical questions, and RFPs/quotes.
• Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics.
• Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions.
• Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns.
• Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy.
• Achieve monthly, quarterly, and annual sales quotas and targets.
• Participate in training, webinars, and trade shows (virtually or occasionally in person).
• Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed.

Qualifications & Requirements

• Education & Experience: Bachelor’s degree in life sciences, biomedical engineering, business, or related field preferred. 1–3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment. Experience working with hospital systems, clinics, or healthcare providers is a plus.
• Technical / Hard Skills: Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly. Comfortable presenting technical information clearly (virtually). Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite. Ability to interpret RFPs, pricing models, and contracts.
• Behavioral / Soft Skills: Highly goal-oriented, persistent, and self-motivated. Excellent listening and consultative selling skills. Strong organization, time management, and attention to detail. Ability to multitask, prioritize, and work under deadline pressure. Collaborative team player but able to act independently. Resilience: handling objections, rejection, and repeating outreach.