Inside Sales Representative-Remote

Responsibilities

• Manage relationships with approximately 150 existing and potential Hyperion customers.
• Contacts customers via email and phone call to drive sales.
• Identifies opportunities to grow revenue and profitability.
• Analyzes prior product sales to customers and identifies opportunities.
• Collaborates with sales manager to develop a sales strategy.
• Develops product knowledge to share with customers and responds to their questions.
• Collaborates with segment manager on pricing and terms.
• Closes the sale and follows up on payments.
• Serves as liaison between customer and field sales reps.
• Coordinates onsite visits or consultations with field sales when needed.
• Collaborates with customer service to ensure customer orders have been entered.
• Responds to concerns raised by customers about delivery times and invoicing.
• Follows up with customers and escalates issues internally as needed.
• Follows up with customers to ensure their satisfaction with Hyperion products and services.
• Attends sales meetings to understand company strategies and provide insight.

Requirements

• High school diploma required; college degree preferred.
• 4-6 years of experience in technical sales in a manufacturing business to business environment.
• Experience in Microsoft Dynamics or similar system a plus.
• Ability to navigate a complex organization and execute across multiple functions.
• Self-starter and highly motivated.
• Strong communication (written and verbal), interpersonal, and organizational skills.
• Experience with CRM and industrial business-to-business products.
• Proven professionalism with the ability to use discretion and sound business judgment.
• Proficiency with Microsoft Office: Outlook, Word, PowerPoint, and Excel.
• High attention to detail required.
• Ability to work in a fast-paced environment.
• Travel - 4 times per year for internal meetings.