Inside Sales Representative - Remote

About the role

This position involves engaging with insurance shoppers through inbound/outbound calls, live chat, and SMS to identify customer needs, coverage gaps, and recommend tailored solutions within the Allstate product family. Using a consultative sales approach, the role focuses on converting warm leads into customers and delivering a customer-first experience while working remotely.

Responsibilities

• Engage with prospects to understand insurance needs and suggest appropriate coverage options.
• Utilize sales strategies to convert leads into customers without cold calling.
• Provide exceptional customer service through various communication channels.

Qualifications

• At least 1 year of sales or customer service experience, preferably with a sales focus.
• Active Personal Lines or Property & Casualty License (or willingness to obtain).
• Reliable internet, dedicated home workspace, and necessary equipment provided.

Skills

• Communication
• Critical thinking
• Stress tolerance
• Openness to feedback
• Accountability

Benefits

Based in Indianapolis.

• Medical, dental, and vision insurance
• Retirement plans
• Paid leave
• Tuition reimbursement
• Reimbursement for licensing exam and fees
• Performance-based incentives
• Internet reimbursement
• Potential pay differentials for bilingual employees