Inside Sales Representative – Remote

About the role

Mallory Portraits is a luxury portrait studio in Portsmouth, New Hampshire. We create fine-art portrait experiences designed to become family heirlooms. We're hiring experienced phone sales professionals to join our Booking Team. You'll work with a steady flow of warm leads who have already expressed interest in a portrait experience. Your job is to turn that interest into action: book the session and secure the refundable deposit.

Responsibilities

• Call warm leads who have expressed interest in a Mallory Portraits experience
• Make approximately 100+ outbound calls per day
• Work toward 30+ booked sessions per week
• Convert viable prospects during the initial sales conversation rather than relying on long follow-up cycles
• Secure the required refundable deposit at booking
• Confidently handle objections around timing, price, scheduling, spouses, and commitment
• Follow our proven booking script and sales process
• Track activity and results inside our CRM
• Participate in call reviews, coaching, role-play, and ongoing sales training
• Own your numbers and know where you stand against daily and weekly goals

Requirements

• 3+ years of phone sales experience
• Strong experience in high-volume outbound sales, appointment setting, enrollment, booking, or inside sales
• A history of carrying and achieving measurable sales or booking goals
• Experience asking for a commitment during the sales conversation
• Strong objection-handling and closing skills
• Comfortable making approximately 100+ calls per day
• A warm, confident phone presence that still sounds strong on call 80
• Competitive, resilient, and motivated by measurable results
• Comfortable following a structured script and sales process
• Highly coachable and willing to have calls reviewed
• Able to receive direct feedback, make adjustments, and apply coaching immediately
• Reliable and consistent in a remote environment

Backgrounds That Often Translate Well

We are especially interested in candidates with experience in:

• Dental implants or dental treatment sales
• Med spa or cosmetic treatment sales
• Admissions or enrollment
• Insurance
• Pre-need funeral sales
• Home improvement or home-services inside sales
• Automotive BDC
• Timeshare or vacation ownership
• Financial-services phone sales
• Fitness or membership sales
• High-ticket B2C appointment setting or closing

Compensation

• Base hourly pay plus tiered performance bonuses — daily, weekly, monthly, and quarterly
• Most established bookers earn $66,500–$84,500
• Top performers earn $100,000+
• Additional team bonuses and performance spiffs throughout the year

Benefits

• After 60 days: Internet reimbursement
• 80 hours paid time off
• 16 hours paid volunteer time
• $250 healthcare stipend
• 5 paid studio-closure holidays, when applicable
• 3 holidays paid at time-and-a-half, when applicable

How We Sell

This is a short-cycle, one-call-close environment. Our leads are warm, but they are not automatically going to book. You will encounter real objections and hesitation. When you reach a viable prospect, your objective is to book the portrait session and secure the refundable deposit during that conversation — not create a long nurture cycle. Our strongest bookers consistently book 30+ sessions per week.

Training & Ramp

• Week 1: Paid remote training, including:
  • Video training
  • Systems and CRM training
  • Booking script
  • Objection handling
  • Role-play
  • Live shadowing of a top-performing booker
• Week 2: You begin taking live calls with your manager providing active coaching, call review, and support. Coaching continues beyond the initial two-week ramp.

We expect strong salespeople to want feedback and continuously improve.

Remote Work Requirements

• Dedicated, professional home-office space
• Reliable hard-wired internet
• Backup internet access
• Corded headset
• Dual monitors
• A quiet environment appropriate for full-time phone sales

Why Mallory Portraits

The best salespeople on our team understand that they are not simply filling appointment slots. A Mallory Portraits experience results in artwork families will live with for decades and ultimately pass down to future generations. If you are a strong phone closer who wants measurable goals, meaningful earning potential, active coaching, and something worthwhile to sell, we'd love to meet you.