Inside Sales Representative, North Central Region

About the role

HME is seeking an Inside Sales Representative for the North Central Region. This role involves developing new customers through telemarketing and answering product inquiries, providing product information and pricing, writing orders, and resolving complaints. The position also requires assisting Regional Sales Managers with sales and administrative support.

Responsibilities

• Follows up with current customers within 30 days of coming out of factory warranty to determine customer’s need for service contracts.
• Makes and completes a minimum of 500 outbound calls per month to potential HSC customers.
• Documents customer calls, sales activity, and other customer/prospect information using current CRM package.
• Participates in all customer/prospect targeted sales and promotional campaigns.
• Answers incoming calls concerning all sales related requests for HSC products and services.
• Determines customer buying cycle and intent.
• Sends appropriate product literature and information.
• Fulfills customer requests to purchase HSC products.
• Answers customer questions and assists in resolving installation concerns.
• Prepares and follows up on customer proposals on a timely basis.
• Collaborates with management to establish and execute the annual sales goal for the region.
• Collaborates with regional sales team member(s) to maximize sales revenue to meet or exceed corporate-set quotas.
• Forecasts quarterly and monthly sales for region.
• Acts as a backup to the Sales Support department as required.
• Follows-up, qualifies and closes sales leads generated through various mediums.
• Provides feedback to management on competitors based on customer feedback.
• Assists other regions as directed by HSC management.

Requirements

• 1+ years applicable sales experience.
• Phone sales experience.
• Professional attitude.
• Excellent written and communication skills.
• Detail orientated for quote preparation.
• Knowledge of CRM programs.
• Average degree (2 years college) - Preferred.

Qualifications

• Travel: 0%

Benefits

• Tuition reimbursement.
• 3 weeks paid vacation your first year, paid holidays.
• Medical, vision and dental coverage.
• Pet insurance.
• Life insurance.
• 401K contributions.