Sales Representative - Inside

About the role

A NorcomCT Inside Commercial Sales Representative, you will be part of a top performing sales and customer support team. Your responsibilities include responding to client inquiries, creating quotations, and developing accounts. You will interact with clients primarily via email and phone, and may occasionally meet clients onsite.

Responsibilities

• Maintain proactive and responsive relationships with existing clients
• Directly support, manage and develop accounts assigned to you
• Assist other Sales Team members with account management as required
• Prepare equipment lists, quotations, proposals and other sales documents
• Provide and assist with general customer service support including: answering inbound calls, and creating customer support cases
• Possess and maintain industry certifications
• Occasionally attend trade shows, events and conferences
• Occasionally attend area and national trainings
• Perform other duties as may be required or requested

Requirements

• College degree or equivalent experience
• A minimum of three (3) years’ experience in a customer service role or inside sales position
• Excellent communication and problem-solving skills
• Self-motivated with responsive and timely follow-up skills
• Positive and team-oriented attitude
• Exceptional time management skills
• Proficiency with creation, development and formatting of documents and spreadsheets utilizing Microsoft Office suite
• Ability to lift and carry 25 pounds
• Pass initial and ongoing company and client background checks
• Maintain valid state driver’s license with a good driving record

Qualifications

• Understanding of budget cycles and procurement processes
• Sales experience with technology solutions into industrial or government organizations
• Experience prospecting and closing sales utilizing both consultative and relationship-based sales skills
• Experience with the use of two-way radio communications systems or equipment

Skills

• Strong communication and problem-solving skills
• Ability to lift and carry 25 pounds
• Proficiency with Microsoft Office suite
• Valid state driver’s license with a good driving record

Benefits

• Medical, Dental, Disability and Life insurance
• 401k
• Paid Time Off
• Paid Holidays
• Profit-Sharing Bonuses

Pay

$23.00 to $30.00 per hour (plus profit sharing, bonuses and incentives)

Schedule

Monday through Friday 8:00am to 5:00pm

Benefits

• Medical, Dental, Disability and Life insurance
• 401k
• Paid Time Off
• Paid Holidays
• Profit-Sharing Bonuses

Application and Evaluation Process

• Submit online application and attach resume
• If selected to advance, complete three online assessments
• Phone interview
• In person interview
• Background check, Motor Vehicle Records (MVR) check and drug test