Inside Sales Representative - Jacksonville, FL

About the role

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

What You’ll Do

• Receive calls from customers to explain the type of service or product offered.
• Quote prices and use sales skills to complete the purchase.
• Outbound calls to follow up on previous quotes.
• Secure and place orders with others for filling and arrange delivery date.
• Record names, addresses, purchases, and reactions of prospects solicited.
• Work with the outside sales and manager to secure customer satisfaction on all accounts.
• Works with shipping dept to arrange special delivery circumstances.
• Prepare and work reports on sales activities and expediting.
• Source product for “special” and “direct” non-stock customer orders.
• Assemble all information necessary for a customer quotation.
• Prepare customer quotations and analyze quotation results.
• Provide appropriate report information to sales management and outside sales.
• Follow up after sending quotes.

What You’ll Bring

• Education and/or Experience:
• - Two-year certificate/degree from college or technical school
• - Six months to two years related experience and/or training
• - Equivalent combination of education and experience

• Requirements:
• - Read and interpret documents such as training instructions, operating and maintenance instructions, and procedure manuals.
• - Write routine reports and correspondence.
• - Speak effectively before groups of customers or employees of an organization.
• - Interface in a customer responsive manner over the telephone and in person.
• - Handle difficult customer situations with diplomacy.
• - Ability to deal with problems involving several concrete variables in standardized situations.
• - Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• - Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• - The individual must be entrepreneurial and assertive and possess the experience, skills, and attitude to be able to achieve the company’s market share/revenue goals.
• - Experience utilizing digital sales tools to enhance the customer experience (job management, quotes, sales tracking, and all other related web capabilities).

What We Offer You

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Learn More About Us

• Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.