Inside Sales Representative II

What You'll Be Doing

• Customer relationship Management: Act as the primary internal contact for assigned customer accounts, providing proactive service and support.
• You will be working with a Field Sales Engineer/Technical Sales Representative who will call on the same account base, and you will both manage the territory as a team.
• Sales processing (Oracle): Utilize Oracle to process RFQ's (request for quotes), sales orders, and manage various order alerts.
• Inventory and Logistics: Check stock availability and shipping dates, assist in managing after the sale situations with the support of our Customer Service team.
• Lead Generation and prospecting: Manage leads from our suppliers. Working with your FSE/TSR to expand product offerings at existing accounts.
• Techical support: Collaborate with FSE/TSR, Product Managers, and Field Application Engineers to assist in providing technical solutions and product alternatives to customers.

What We're Looking For

• Experience: 2-4+ years of Inside Sales or Sales support experience, preferably in electronic component or semiconductor distribution.
• Software Proficiency: Proven experience using Oracle or similar (ERP/CRM) for order processing, quoting, and customer data management (preferred).
• Industry Knowledge: Basic understanding of semiconductors, passive components, or electronic components (preferred).
• Skills: Exceptional communication skills (verbal and written), strong negotiation abilities, and high attention to detail required.
• Education: Bachelor's degree in business, Marketing, or a related field is preferred but not necessary if there is proven industry experience.

Key Performance Indicators (KPI)

• Revenue targets and growth within assigned territory/accounts
• Quote turnaround time and conversion rate
• Accuracy of Oracle data entry (order entry/quoting)
• Customer satisfaction and retention rates

What's In It For You

• Competitive financial compensation, including various compensation plans and a solid benefits package.
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA)
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

Pay and Benefits

• Annual Hiring Range/Hourly Rate: $35.74 - $43.68
• The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location and Work Arrangement

• Location: US-IL-Downers Grove, Illinois (Butterfield Rd)
• Time Type: Full time
• Work Arrangement: Hybrid: 3 days in office/2 days work from home