Inside Sales Representative - Delran, NJ
About the role
A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Responsibilities
- Handle phone-in customers with pleasant and courteous etiquette.
- Utilize product and technical knowledge to assist customer with product selection.
- Provide customer with written quotation which includes terms, and delivery method.
- Prepare customer sale order and confirm payment terms/method.
- Ensure timely delivery of materials to customer.
- Resolve order issues by collaborating with external vendors and internal departments.
- Reach monthly goals in sales and gross margin.
- Encourage the use of digital tools across customer base.
- Multi-task and continually prioritize tasks to be completed throughout the day.
Requirements
- Sales experience and/or electrical knowledge preferred.
- Strong customer service skills and inter-personal communication skills.
- The ability to speak, read, and write proficiently in English.
- Strong mathematics, verbal, and written communication skills.
- The ability to operate computers and relevant computer software.
- The ability to prioritize needs in a fast-paced environment.
Physical Requirements and Work Environment
- The ability to sit for much of the assigned shift while using phones, and computers.
- The ability to walk between work area, counter, and warehouse throughout the day.
- The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
- The ability to bend, stoop, kneel, reach, and climb to perform various duties.
- This job is performed primarily in light industrial and office environments.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
What We Offer You
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Equal Employment Opportunity Statement
We are proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.
Contact Information
For more information about Cooper Electric Supply, LLC, visit www.cooper-electric.com. For more information about Sonepar, visit www.soneparusa.com/us-en/about-us.