Inside Sales Representative

About the role

Founded in 1866, Deering Lumber operates three locations in Maine, supplying building materials to customers across southern and coastal Maine and along the New Hampshire Seacoast.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coincide with purchase and delivery of special products. Obtain information on pricing specifications, uses and availability.
• Coordinate schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Requirements

• A high school diploma or equivalent.
• 1-3 years of experience in the building material industry with basic knowledge of product and application.
• 1-3 years of inside sales experience preferred.

Qualifications

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

Skills And Abilities

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

Benefits

• Medical, Dental and Vision (starting the 1st of the month after 30 days).
• 401(k) with company match.
• Paid Time Off and Closed Holidays.
• Employee Discounts and Company Cookouts.

Pay

The pay range for this position is $25,000 - $35,000 annually.

Schedule

The schedule for this position is Monday through Friday, 8:00 AM - 5:00 PM.