Inside Sales Representative

Primary Responsibilities

• Manage and develop business relationships with assigned accounts
• Provide a high level of customer service in a timely, effective and efficient manner
• Communicate products and services to existing/potential customers and assist them in selecting those best suited to their needs
• Identifies advantages and compares organization's products and services
• Make contact through telephone and email to existing and prospective customers to present products and information
• Follow up on submitted quote requests and project management for existing orders
• Monitor and follow up on active jobs and quotes
• Develop technical understanding of company products and their applications
• Act as first responder for customer call-in requests regarding products or services
• Provide good communication between the customers, engineering and the production teams in order to achieve positive customer experience
• Process and enter sales orders and quotations thru internal pricing program
• Do project take offs for customers as needed
• Maintain project schedules in quote/project management system ensuring timely project management including Submittals, drawing approvals, Delivery Schedules
• Other tasks as assigned

Participating in trade shows

• As needed

Requirements

• Less than 10% travel to visit key accounts annually

Skills and Qualifications

• Highly developed interpersonal and analytical skills
• Experience with Project Management preferred
• Ability to read and interpret documents such as engineering drawings preferred
• Ability to calculate figures and amounts such as discounts, percentages
• Strong knowledge of MS Office and the Windows environment, including Word, Excel and Power Point
• Excellent verbal and written communication skills
• Detail oriented, professional attitude, reliable
• Strong time management skills
• Sincere desire to help others
• Strong attention to detail
• Able to work independently and within a team with emphasis on accuracy and timeliness
• Must possess a personal need to consistently produce accurate and thorough results
• Proven problem solving, leadership and listening skills
• Product and application knowledge (or the ability to quickly learn it)
• Strong technical aptitude
• Able to work in a fast-paced environment and handle multiple tasks
• Strong administrative and organizational skills

Pay

$62,000 to $65,000 Base