Inside Sales Representative

About the role

We’re seeking a driven and customer-focused Inside Sales Representative to join our dynamic team in Hoffman Estates. This role is perfect for individuals who are passionate about sales, thrive in a fast-paced environment, and want to grow with a company that values teamwork, safety, and innovation.

What You’ll Bring

Passion and purpose-driven mindset
Team-oriented attitude
Proficiency with computers and CRM systems
Strong safety awareness
Key Responsibilities

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Maintain inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Occasionally travel to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Qualifications

• 1–2 years of sales experience
• Computer proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!