Inside Sales Representative

Responsibilities

• Accept referral of all telephone calls requesting special, technical or pricing information.
• Conduct follow-up telephone calls on customer inquiries, complaints, etc.; inform the Senior Inside Sales Representative or Branch Manager of any customer complaints.
• Learn and use the computer system to access information, enter orders, credits, back orders etc. to accurately and efficiently move through the sales transaction and creation of purchase orders.
• Learn and understand the movement of product as it moves through the branch as well as the central distribution system for The Granite Group.
• Notify the appropriate personnel at the branch when on-hand inventory counts are discovered incorrectly in the computer system.

Requirements

• A minimum of 1 year in a wholesale sales-based position.
• Experience in managing customer accounts and developing relationships with account personnel.
• Communication skills, both written and verbal, ability to negotiate and solve problems.

Qualifications

• Industry knowledge is a benefit but not necessary.
• Entry level Knowledge of plumbing, heating and industrial supply products.
• Aptitude for sales and ability to learn new sales techniques and activities.
• Excellent time management, presentation and organizational skills.
• Desire to provide excellent customer service.

Cultural Fit

• Entry level Knowledge of plumbing, heating and industrial supply products.
• Ability to multitask.
• Excellent interpersonal and communication skills.
• Ability to learn the inventory/sales computer system.

Pay

The salary range for this position is $20,000 - $30,000 annually, depending on experience and qualifications.

Schedule

The schedule for this role is Monday through Friday, 8:00 AM - 5:00 PM.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.