Inside Sales Representative

About the role

We are looking for an energetic self-starter who, on a daily basis, enjoys meeting new people they have never met before. Someone who remains positive no matter the situation and someone who sees an opportunity in everything. Someone who likes to be rewarded for their personal results and who loves to win.

Responsibilities

• Follow a predefined Sales Process.
• Call on established accounts as frequently as deemed necessary to service their needs.
• Make cold calls on prospective accounts at a rate of 75% of all daily calls.
• Sell complete line of gases & welding supplies. Suggest equipment upgrades & gas mode changes as customer usage warrants.
• Improve profitability of existing accounts by fully understanding value propositions.
• Sell within company pricing guidelines authorized by Sales Manager.
• Negotiate and sign long-term/contractual Product Supply Agreements with customers.
• Become technically competent in welding process & gas applications through company sponsored training or vendors’ schools. Learn SYOXSA part numbers.
• Prepare quotes or provide the Sales Manager information to prepare quotes. Submit quotes on time. Acquire competitive bid information and pass on to management. Learn of and participate in Local, State, and Federal Government Bids.
• Accountable for providing accurate and complete information for account creation and pricing setup.
• Conduct competitive intelligence.
• Participate in marketing plans, sales promotions, and new product launches.
• Establish an annual plan and execute against this plan.
• Utilize a prescribed Customer Resource Management (CRM) tool in order to manage a sales pipeline.
• Conduct customer inventory checks and “Audits” of gas cylinders & hardgoods on a regular basis.
• Place orders with local branch for timely shipment.
• Use vendors to assist with demonstrations and sales.
• Assist the Sales Manager and Operations Manager as requested.
• Collect payments and resolve billing issues directly with customers.
• Attend sales meetings, safety meetings, general weekly meetings, etc.
• Submit weekly call reports on a timely basis.
• Always follow SYOXSA and customers’ safety and Personal Protective Equipment (PPE) guidelines.

Requirements

• Demonstrate at least two years of success in sales, proving that at least 60 new customer relationships were built within the last year.
• Bilingual English/Spanish preferred with nearly perfect grammar.
• Proficient in Microsoft Office suite (especially Excel & Outlook Emails), and overall advanced computer competence required.
• Two years of Industrial Gas industry experience with knowledge of welding processes and gas applications preferred.
• Strong problem solving, critical thinking, coachability, interpersonal, organizational, and verbal/written communications skills.
• Bachelor’s degree preferred. High School diploma or GED required.

Qualifications

• Positive attitude is a requirement of all employees.
• Treat colleagues, customers, suppliers and SYOXSA property with respect.
• Abide by government regulations and company policies.
• Meet and follow The Company’s Core Values: 1. Safety First, 2. Provide Service with a Passion, 3. Do it Right the First Time, 4. Be Proactive… Do Something, 5. Always improve yourself… Keep Growing, 6. Foresee Customer Needs… Bring Surprise, 7. Be Grateful Every Day.

Skills

• Strong problem solving, critical thinking, coachability, interpersonal, organizational, and verbal/written communications skills.

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Pay

$36,000.00 - $60,000.00 per year

Schedule

Full Time

El Paso