Inside Sales Representative

Job Responsibilities

• Warm-call prospects that are generated by external sources of lead.
• Develop sales opportunities by researching and identifying accounts.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and generate sales from within client base.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
• Handle inbound, unsolicited prospect calls and convert into sales.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, and quote prices.
• Enter new customer data and update changes to existing accounts in the corporate database.
• Attend periodic sales training where applicable.

Requirements

• University or college degree, or an acceptable combination of education and experience.
• Preferred two to three years of direct work experience in a sales or tele sales capacity.
• Demonstrated ability to convert prospects and close deals and achieve sales quotas.
• Experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Success in qualifying opportunities involving multiple key decision makers.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Strong problem identification and objections resolution skills.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self-motivated, high energy, engaging level of enthusiasm and strong work ethic.
• High degree of competency with Microsoft Office Suite of software as well as CRM familiarity.
• Ability to occasionally travel and attend sales events or exhibits.
• Ability to work individually and as part of a team.

About the Role

SurfacePrep is North America’s leading provider of surface enhancement solutions, with over 60 facilities across the United States, Canada, and Europe. Founded in 1956, SurfacePrep delivers reliable equipment, consumables, and technical expertise that help manufacturers enhance performance, efficiency, and finishing quality across their operations. The company understands the importance of dependable and effective surface enhancement solutions and partners with trusted manufacturers to provide comprehensive process improvements, hands-on technical support, and high-quality products across various applications.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) with company match.
• Paid Time Off.
• Paid Holidays.
• Company Paid Life Insurance.
• Company Paid Short-Term Disability.
• Company Paid Long-Term Disability.
• Wellness Incentive.