Inside Sales Representative

Key Responsibilities

• Answer incoming customer calls and respond promptly to service inquiries
• Assess customer needs and recommend appropriate services
• Convert inbound calls into scheduled jobs through consultative selling
• Accurately document job details and customer information
• Coincordinate and assign jobs to production managers
• Maintain a high level of customer service and professionalism
• Cooordinat hand-off of specified leads to Business Development Team for follow up
• Follow up on leads and ensure customer satisfaction throughout the intake process

Qualifications

• Strong communication and phone-based sales skills
• Ability to build rapport quickly and handle objections
• Organized with attention to detail and multitasking ability
• Experience in sales, customer service, or call center environments preferred

Success Metrics

• Call conversion rate
• Revenue generated from inbound calls
• Customer satisfaction and response time
• Accuracy of job intake and scheduling

Pay

$48,000.00 per year

Schedule

Not specified