Inside Sales Representative

Key Responsibilities

• Support sales leaders by managing and advancing active opportunities within Salesforce.
• Serve as a responsive point of contact for clients, maintaining continuity in communication and supporting ongoing relationships across assigned accounts.
• Follow up on proposals, contracts, client communications, and outstanding actions to maintain pipeline momentum.
• Ensure opportunities are progressing through defined sales stages in a timely manner.
• Track key deal activities, next steps, and client interactions.

Inbound Lead Management

• Respond to inbound leads and inquiries in a timely and professional manner.
• Qualify opportunities and route to appropriate sales leaders.
• Schedule introductory meetings and support early-stage client engagement.
• Ensure proper documentation and tracking of all inbound activity within Salesforce CRM.

Sales Team Enablement

• Support preparation of proposals, client materials, and follow-up communications.
• Cook up internal resources to support active sales efforts.
• Aid in organizing sales activities, meetings, and client touchpoints.
• Improve overall responsiveness and efficiency of the sales team.

Learning & Development

• Develop foundational knowledge of SMG service lines (ProSolutions, VERO, SPP, Insights, SMG-U).
• Gain exposure to sales processes, client conversations, and opportunity management.
• Build understanding of target industries including construction, industrial, and utilities.
• Progress toward increased ownership of client interactions and sales responsibilities over time.

Requirements

• Bachelor’s degree in Construction Management, Safety, or a related field preferred; Business or other relevant degrees considered (recent graduates encouraged to apply).
• Excellent written and verbal communication skills, with the ability to represent SMG professionally in client-facing interactions and written communications.
• Internship or early experience in construction, safety, or a commercial environment preferred.
• Strong interest in pursuing a career in sales, client engagement, or commercial operations.
• Familiarity with CRM systems (Salesforce preferred) is a plus.
• Basic understanding of construction or industrial environments preferred.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Manual dexterity needed for typing and other repetitive tasks.
• Must be able to speak in an accurate and detailed manner on the phone or in person.
• Moving about long distances and uneven terrain.
• Ascending and descending stairs and ladders.
• Remaining in a stationary position for a prolonged period of time.
• Working in extreme weather.
• Being exposed to loud noises.
• Wearing personal protective gear correctly when required.