Inside Sales Representative

About the role

As an Inside Sales Representative (Utilities & Construction industries), you’ll drive growth by supporting customers, identifying new opportunities, and delivering exceptional service.

We offer a strong training program, continuous coaching, and a clear path for professional development to help you succeed and grow. Our team thrives on responsiveness, collaboration, and a commitment to customer success. With cutting-edge products and a diverse culture, Quest is the place to build a meaningful, long-term career in sales.

Responsibilities

• Complete the process of a sale from start to finish. This may be done over the phone, virtually, or in person.
• Identify and introduce Quest to new sales prospects and maintain relationships with potential customers.
• Work with the sales leadership team to identify and connect with potential customers.
• Maintain detailed knowledge of the product or service Quest is selling. This will be accomplished by attending training sessions, testing product or service samples, and/or participating in manufacturing training.
• Ensure that customer orders arrive on time, as well as follow up to learn about customer satisfaction levels and areas of improvement.
• Develop and maintain customer relationships in a way that ensures customers’ expectations are consistently satisfied and allows the company to gain a competitive advantage.

Requirements

• Bachelor’s degree in business administration, sales, marketing, or a related field; equivalent experience may be considered in place of a degree
• 2+ years of business-to-business sales experience
• Effective customer service skills and professionalism
• Knowledge of principles and processes for providing customer service, including a customer needs assessment, and meeting quality standards of services
• Understanding of standard sales and marketing concepts, practices, and procedures
• Clear communication and strong interpersonal skills
• Proficiency in Microsoft Office Suite, specifically Outlook and Excel
• Strong problem-solving skills and detail orientation
• Effectively work independently and in a team environment.

Qualifications

• Proficiency in Microsoft Office Suite, specifically Outlook and Excel
• Strong problem-solving skills and detail orientation
• Effectively work independently and in a team environment.

Skills

• Clear communication and strong interpersonal skills
• Proficiency in Microsoft Office Suite, specifically Outlook and Excel
• Strong problem-solving skills and detail orientation
• Effectively work independently and in a team environment.

Benefits

• Competitive base salary plus performance-based bonus
• Medical, dental, and vision insurance plans
• Life insurance provided by the company (no cost to employees)
• Paid vacation, sick, and personal days
• Paid holidays
• Retail plan with up to 3% company match
• A company with a personal development and growth mindset

Pay

Competitive base salary plus performance-based bonus

Schedule

Monday–Friday, 8:00 AM – 5:00 PM