Inside Sales Representative

Duties

• Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods.
• Assist existing clients with system upgrades, system moves, and transfers of service.
• Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Perform other duties assigned by management.

Qualifications

• A high school diploma or equivalent.
• 3+ years of experience in fire sprinkler/fire alarm estimating.
• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.
• Experience working against deadlines and a good record of completing projects on time.
• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.