Inside Sales Representative

About the role

We are looking for an Inside Sales Representative to join our PLATT team in Manteca, CA!

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Aid outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• Manage a defined customer base and establish and maintain customer relationships
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
• Other duties as assigned

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience
• High School or GED - Required
• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Additional Information

• Physical Demands: Sit - Constantly, Walk - Frequently, Use hands to finger, handle, or feel - Constantly, Stoop, kneel, crouch, or crawl - Occasionally, Climb or balance - Occasionally, Talk, hear, taste, smell - Occasionally
• Weight and Force Demands: Up to 10 pounds - Frequently, Up to 25 pounds - Frequently, Up to 50 pounds - Occasionally
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Handles or works with potentially dangerous equipment - Occasionally, Travels to offsite locations - Occasionally
• Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
• Pay: USD 25.00 - USD 25.65 - hourly
• Commission/Bonus Plan: Platt Account List Plan
• Benefits Include: Medical, Dental, and Vision Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, 401K with Employer Match, Paid vacation and sick time, Paid company holidays plus flexible personal days per year, Tuition Reimbursement, Health & Wellness Programs, Flexible Spending Accounts, HSA Accounts, Commuter Transit Benefits, Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few, Employee Discount Programs, Professional Training & Development Programs, Career Advancement Opportunities – We like to promote from within