Inside Sales Representative

Responsibilities

• Develop and maintain meaningful customer relationships to build trust and loyalty.
• Make daily calls to customers to inform them of product shortages and potentially offer alternative solutions.
• Follow-up on cold and warm leads to further the sales process.
• Identify customer needs and recommend appropriate products or services.
• Respond to customer queries regarding products and services.
• Process phone and email orders from customers.
• Check stock availability and provide delivery ETA.
• Set and meet sales goals and objectives set by leadership.
• Improve sales skills to increase sales success rates.

Qualifications

• High School Education or equivalent.
• Previous inside sales/customer service experience required.
• Data entry, organization, multitasking and customer focus skills required.
• Excellent communication (written, verbal and listening) and interpersonal skills.
• Strong negotiation and persuasion skills.
• Ability to work independently and as part of a team.
• Proficiency of Word, Excel, Outlook.
• Self-motivated and with a results-oriented mindset.
• Knowledge of the produce/foodservice industry is preferred.
• Preferably bilingual.

Benefits

• Referral program
• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance
• Employee assistance program
• Disability insurance
• Paid holidays

Schedule

This position works in an office environment with low to moderate noise levels. Individual sits for long periods of time while operating a keyboard and communicating via telephone. May involve standing/walking as needed primarily on a level surface throughout the day. May include lifting things up to 15 pounds, on occasion.

Pay

Compensation is commensurate with experience.