Inside Sales Representative

Job Summary

The Inside Sales Representative is responsible for processing, entering, monitoring, managing, and selling ingredients to dairies and feed yards. This role involves order management, customer service, and proactive sales efforts to maintain competitive pricing and relationships with customers.

Essential Duties and Responsibilities

• Sell ingredients to customers, manage contracts, and communicate sales details.
• Call on customers to gather market information and maintain competitive pricing.
• Support team members by relaying daily commodity pricing updates.
• Communicate order entry for assigned accounts, ensuring accuracy in pricing and logistics.
• Address customer service issues, including complaints, account reconciliations, and product concerns.
• Monitor and communicate contract balances with customers.
• Aid in paperwork processing, cancellations, and voids as needed.
• Provide coverage for other accounts when necessary.
• Drive a culture of safety, accountability, opportunistic curiosity, and contribute to creating an environment where people want to work.

Qualifications

• Bachelor’s Degree and/or equivalent experience required.
• 2-3 years of related sales experience preferred.
• Proficiency in Microsoft Suite (Outlook, Microsoft Excel, and Word).
• Strong communication skills and ability to work with customers and team members.
• Strong customer service commitment.

Physical Demands

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.
• Regular and predictable attendance in office or site location.
• Job may require occasional travel within the United States.