Inside Sales Representative

About the role

This is a phone-based role: you'll connect with homeowners, build rapport, and schedule appointments for our outside sales team. Base pay starts at $13/hour. Solid Reps book 2–3 appointments a day that close — that's $40–$60/day in commission on top of base. Average earnings $18–$22+/hour.

Responsibilities

• Call center scheduling with proper phone etiquette and tending to high volume of calls.
• Develop new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicate with customers to understand their needs and identify sales opportunities.
• Answer customers’ questions, resolve concerns, and provide additional information via calls and emails.
• Explain and demonstrate the functions and features of products and services.
• Maintain and improve the database of prospects and research for new leads.
• Keep up to date with product and service information and competitor offers.

Requirements

• Excellent customer service skills and computer literacy.
• Basic understanding of Microsoft Excel and Word.
• Bilingual (Spanish) is a plus.

Schedule

• Flexible shifts: 8am–5pm OR 9am–6pm.
• Weekend availability required when needed.
• Monday – Friday, with occasional Saturdays as needed.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• 401(k)
• Paid time off
• Training & development
• 401(k) matching