Inside Sales Representative

Roles and Responsibilities

• Works with existing and potential customers to proactively and reactively sell products through consultative selling
• Partners with the outside sales force to increase sales by supporting the outside staff through an established region
• Creates and maintains accurate customer database records by entering customer calls, results and order information
• Develops long-term repeat customer relationships
• Acts as a liaison between the customer and internal departments such as engineering, quality, legal and operations as well as the outside sales force
• Develops and maintains current product knowledge; maintains knowledge of market, new products or services, regulations, technical information, competition, warranties, product reliability and other general information of interest to the customer
• Supports the sales efforts of sales management while maintaining a positive and professional relationship between the customer and Generac
• Sets up orders for shipment
• Coordinates with support departments regarding dealer credit and order disposition

Qualifications

• Solid Product Knowledge
• Strong Computer, Sales and Interpersonal Skills
• Strong verbal, written, and interpersonal communication skills to communicate and interact with diverse groups of people
• Ability to meet deadlines and organize and prioritize multiple tasks simultaneously
• Ability to collaborate professionally with peers and work toward a common goal
• Selling techniques which include the ability to negotiate, motivate, and persuade
• Solid business acumen
• Fluent in English and primary language used in area of responsibility and/or location