Inside Sales Representative

Essential Job Duties

• Promotes and sells Fairbanks Scales industrial equipment through prospecting and lead generation.
• Work with Sales Managers, Service Managers in assigned territory to identify new customers, and develop incremental business within existing customers.
• Possess or ability to learn the Fairbanks Scales business and web based systems.
• Evaluate customer needs before and during prospecting calls to develop proposals that meet needs, overcome objections, and address concerns; present proposals and follow up on proposal or quotes to sell products and develop repeat customers.
• For existing customers assigned, act as primary point of contact and interact with internal teams to resolve any customer issues or address product or service needs.
• Maintain all customer contacts, opportunities, quotes and orders within Company CRM, also submitting required activity reports, industry or market reports, sales reports accurately and timely.
• Complete any required Company training as assigned.
• Follow and uphold all company policies.
• Other duties as assigned.

Required Qualifications

• Associate's or Bachelor's degree in Marketing, Sales, Business or equivalent experience preferred.
• Minimum of one to two (1-2) years of sales experience in an office setting is required.
• Proficient in Microsoft Office products - specifically Excel, Word, Outlook, and PowerPoint.
• Possess or able to develop a strong working knowledge of the industry and Fairbanks Product Catalog and offerings.
• Critical thinker with attention to detail.
• Excellent problem-solving skills.
• Excellent communication skills, both verbally and in writing.
• Excellent customer service skills.
• Ability to understand concepts of pricing and profitability.
• Able to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Possess the strong internal motivation and drive to meet and exceed objectives.
• Ability to develop and maintain positive and productive business relationships.
• Mechanical aptitude, some knowledge of electronics, computing networks is preferred.