Inside Sales Representative

About the role

Join Echo Electric, a brand owned by Sonepar, a global leader in electrical distribution. We represent over $1.2 billion in sales across Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota.

Responsibilities

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Finds win-win solutions for all involved parties.
• Works closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stays up-to-date on industry trends and market developments to better serve customers.
• Participates in training to gain electrical product knowledge and application to create value to the end use market.

Requirements

• High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
• At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Demonstrated attentiveness to detail coupled with problem analysis and resolution skills.

Qualifications

• High School diploma or equivalent.
• At least two (2) years of sales, electrical or distribution experience.
• Commitment to and demonstration of high ethical standards.
• Strong customer service orientation.
• Basic mathematical functions/calculations.
• Time management and organizational skills.
• Attention to detail and problem-solving skills.

Skills

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Industry knowledge and product application.
• Customer relationship management.
• Order processing and fulfillment coordination.
• Training and development participation.

Benefits

• Medical, dental, and vision insurance.
• Short term and long-term disability and life insurance.
• Paid time off and holidays.
• 401K match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee discount on products.
• Access to a variety of trainings for personal development.

Pay

Commensurate with experience.

Schedule

7 AM - 4 PM, Monday through Friday.