Inside Sales Representative

About the role

We are seeking a highly motivated Inside Sales Representative to join our dynamic team. This role plays a crucial part in growing our market share by fostering strong client relationships and delivering exceptional customer service.

Responsibilities

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Find win-win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training to gain electrical product knowledge and application to create value to the end use market.

Requirements

• A high school diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
• At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
• A commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• A strong customer service orientation.
• The ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• The ability to sit and/or alternate between sitting and standing at will.
• The ability to use a keyboard to enter text or data into a computer.

Qualifications

• Highly motivated and self-starter with a passion for sales.
• Excellent communication skills, both verbal and written.
• Ability to thrive in a fast-paced environment.

Skills

• Strong understanding of electrical products and applications.
• Effective negotiation and relationship-building skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.

Benefits

• Medical, dental, and vision insurance plus employer-paid short term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee discount on products.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate your schedule.