Inside Sales Representative

Sales & Customer Support Responsibilities

• Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels.
• Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives.
• Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail.
• Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and customer outcomes.

Critical Skills

• Product, Market & Application Acumen: Understand products, customer applications, and market needs to confidently recommend the right solutions. Construction industry experience or product knowledge is a huge plus.
• Diagnostics Questioning & Opportunity Clarification: Ask thoughtful questions to uncover customer needs, challenges, and growth opportunities. Clarify problems before recommending solutions and identify opportunities beyond the initial request.
• Relationship Building & Customer Influence: Build trust through responsive, professional, and consultative communication. Influence customer decisions by understanding priorities, providing value, and positioning solutions effectively.
• Ownership, Execution & Business Awareness: Take ownership of customer opportunities from initial contact through follow-through and resolution. Manage priorities effectively while balancing customer advocacy, profitability, and operational impact.
• Adaptability & Continuous Improvement: Adapt quickly to changing priorities, products, systems, and customer needs. Identify opportunities to improve processes, customer experiences, and sales effectiveness.

What We Value

• Naturally wired to build relationships, solve problems, and create value for customers.
• Strong communication and influencing skills with customers and internal teams.
• Critical thinking skills with the ability to uncover opportunities, make sound decisions, and balance customer needs with business priorities.
• Curiosity, adaptability, and a continuous improvement mindset.
• Experience in, or working knowledge of, construction based materials or industry is a plus!
• Commitment to high-quality work, accountability, and alignment with Clickstop’s Core Values.

What Clickstop Provides

• Comprehensive training program.
• 4–6 weeks of learning about the company, products, processes, and people (onsite requirement during this initial training period for optimal results).
• Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.).
• Meaningful collaboration opportunities across highly dynamic Clickstop teams.
• Recognition for personal, team, and company accomplishments.
• Competitive compensation and a highly valued full-time benefits package:
• Health Insurance ($0 Premium option), Dental & Vision Insurance
• Paid Holidays, Wellness, Volunteer, and Birthday PTO
• Life and Disability Insurance
• 401K Match
• ESOP – After one full year of service and minimum hour requirement is met

Work Schedule

This role is Hybrid with weekly onsite requirements in Urbana, IA. For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina or Pennsylvania.

Qualifications

• Must be authorized to work in the United States.

Benefits

• Health Insurance ($0 Premium option), Dental & Vision Insurance
• Paid Holidays, Wellness, Volunteer, and Birthday PTO
• Life and Disability Insurance
• 401K Match
• ESOP – After one full year of service and minimum hour requirement is met