Inside Sales Representative

Roles & Responsibilities

• Respond promptly and professionally to inquiries from new and existing customers
• Collaborate with internal teams to prepare accurate quotes and pricing proposals
• Enter, update, and manage customer orders with a high level of accuracy
• Create and send bids (pricing lists for requested materials) to clients
• Cook up with the warehouse team to support timely deliveries and pickups
• Maintain strong product knowledge to assist customers effectively
• Contribute to a positive, team-oriented environment and uphold company values
• Perform other duties as required

Required Qualifications

• Prior Industry and inside sales experience is a must
• Comfortable and confident speaking on the phone for extended periods
• Strong customer service mindset with a proactive, solutions-oriented approach
• Experience with Eclipse, Mondays, and Canals software is a plus
• Excellent verbal and written communication skills
• Absolutely fantastic at anticipating customer needs and providing thoughtful recommendations
• Strong active listening and interpersonal skills
• High attention to detail and accuracy
• Analytical thinking and effective problem-solving abilities
• Ability to thrive in a fast-paced, dynamic environment
• Skilled in multitasking, prioritizing, and time management