Inside Sales Representative

Responsibilities

• Answer inbound customer phone calls during scheduled business hours and provide prompt, professional assistance.
• Prepare, present, and execute customer quotes in the system, including negotiating pricing and closing deals.
• Process customer orders accurately and generate complete paperwork to support warehouse shipping for both delivery and pick-up orders.
• Follow established company protocols and procedures for order processing, documentation, and record keeping.
• Follow up on previous quotes, track customer interest, and maintain consistent communication to move opportunities through the sales cycle.
• Research and develop new customers using online tools such as search engines and industry directories to identify prospects.
• Collect customer payments by credit card or cash with accuracy, accountability, and proper documentation.
• Build and maintain strong customer relationships to encourage repeat business and long-term loyalty.
• Collaborate closely with team members to achieve shared sales and service goals, including assisting colleagues in closing deals when needed.
• Manage multiple quotes, follow-ups, and orders simultaneously while maintaining a high level of organization and attention to detail.

Essential Skills

• 1–2 years of sales experience in inside sales, retail sales, or another customer-facing role.
• Demonstrated inside sales experience, ideally 2–3 years working with customers over the phone or in a similar environment.
• Strong negotiation and closing skills with the ability to convert quotes into confirmed orders.
• Excellent phone etiquette and verbal communication skills, with a professional and friendly demeanor.
• Customer service skills, including the ability to listen, respond effectively, and resolve issues.
• Able to manage multiple quotes, follow-ups, and orders while maintaining accuracy and attention to detail.
• Basic computer proficiency, including experience with Microsoft Office applications.
• Familiarity with CRM systems or similar sales software (preferred).
• Bilingual fluency in Spanish and English.
• Strong, confident personality with persistence in sales and customer service interactions.
• Reliable, punctual work habits and the ability to follow established protocols and procedures.
• Solid general computer knowledge and comfort learning new systems.
• Effective communication and people skills, with the ability to build rapport quickly.
• Motivation to learn, grow, and develop within a sales-focused environment.

Additional Skills & Qualifications

• Experience in customer service environments such as retail, hospitality, or related industries.
• Previous experience in a competitive sales environment where goals and targets are emphasized.
• Interest in building a long-term career in inside sales or account management.
• Ability to work effectively as part of a collaborative team that supports one another in closing deals.
• Adaptability to a fast-paced setting with changing priorities and multiple customer demands.
• Willingness to take initiative in identifying new prospects and business opportunities.

Job Type & Location

This is a Contract to Hire position based out of Miami, FL.

Pay And Benefits

The pay range for this position is $20.19 - $21.63/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.