Inside Sales Rep - INR

Job Functions

• Establishes customer contact by receiving inbound or initiating follow up outbound calls
• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Solves customer concerns by providing appropriate information regarding products and services
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Provides customer follow-up as required

Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in a sales or customer service role
• Strong verbal and written communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite