Inside Sales Rep

About the role

This is an opportunity in the sales group to manage titanium supply for significant contracts. Communicate with customers, sub-contractors, account managers, Q.A., inventory/production planners, and mill operations. Strong interpersonal skills, computer proficiency, attention to detail, and strong math skills are required. Located in Toronto, Ohio.

Responsibilities

• Manage customer demand: Convert customer supplied forecast into a usable Excel format (pivot tables, graphs). Analyze data, identify and scrutinize significant variances. Rectify variance concerns with customer & applicable TIMET team members. Convert forecasted demand into SAP scheduling contracts. Review SAP inventory & replenishment scenarios to assure support of customer demand.
• Problem solve & expedite mill replenishment to address potential shortfalls. Act as primary liaison between customer & TIMET team members. i.e. Sales, Q.A., Inventory & Production Planning. Scrutinize & reconcile customers supplier scorecard. Coordination / order management for participating sub-contractors. Expedient processing of customer purchase orders / releases. Expedite critical customer orders & mill replenishment. Initiate customer offers for deviated material.
• Understanding of how the customer’s quality requirements relate to TIMET’s capabilities. Face to face customer contact to ensure details of contract are fulfilled.

Qualifications

• Analyzes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Knows his/her customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers. Gains customers’ trust and respect. Actively seeks customers’ feedback on quality of service he/she provides. Quickly solves customer problems.
• Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Education and Experience

• Bachelor's Degree in Supply Chain Management or a related field preferred. Having equivalent years of experience will be considered.
• Prior experience in supply chain management, preferably in a metals manufacturing environment.
• Experience with administration and/or management of contracts which incorporates forecasting and performance metric analysis.
• Experience in managing projects that address schedule, resource planning, identification & problem resolution while maintaining a hands-on approach.

Special Skills

• APICS Certification
• Strong Microsoft Excel skills are required
• SAP experience

Additional Notes

• Travel 10%
• Relocation is authorized for this position.