Inside Sales, National Accounts

Since 1983, Coastal has been a trusted name in wholesale distribution, built on strong relationships, reliable service, and delivering high-quality products. As we continue to grow, we are dedicated to hiring and developing exceptional talent to support our expanding operations.

About the role

We are seeking an Inside Sales, National Accounts Rep to join us at our headquarters in Bow, NH and help drive our momentum forward into the national account space. You’ll be the go-to contact for product knowledge and order management, helping us take these partnerships to the next level.

Responsibilities

• Close transactional sales opportunities within the national accounts space
• Serve as a knowledgeable resource for customers, communicating product information clearly and confidently
• Field inbound calls and respond to general product questions
• Build and maintain strong customer relationships to uncover additional sales opportunities
• Share relevant sales opportunities and updates with customers
• Prepare customer quotes and process orders and credits accurately and on time
• Initiate RMAs, credits, and adjustments, and provide initial support on field-related issues
• Partner with Purchasing to help establish product pricing parameters
• Manage time effectively to meet project timelines and deliver information promptly
• Collaborate closely with Operations to ensure a seamless customer experience
• Document sales activity and opportunities to maintain an accurate pipeline
• Communicate and collaborate with internal and external stakeholders
• Represent Coastal professionally, building strong, collaborative customer relationships

Requirements

• 2-3 years of experience in a sales environment
• Strong attention to detail and organization abilities
• Excellent customer service skills
• Strong written and verbal communication skills
• General understanding of lumber products preferred
• Proficient with Microsoft Office Suite and related systems
• Ability to work well in a team environment
• Adaptable, with a willingness to take on additional responsibilities
• College degree or equivalent job-related work experience

Benefits

• 120 hours of Paid Time Off on day #1
• Medical, Dental, and Vision Benefits
• Retirement Savings Plan: 401(k) with 4% Company Match
• Company-Paid Holidays
• Access to on-site gym
• Access to on-site golf simulator
• Employee discount program on products
• Product training and professional development opportunities

Schedule

Monday through Friday, on-site at our Bow, New Hampshire location.