Inside Sales & Market Development Manager

Responsibilities

• C Conduct outbound telephone outreach to a large portfolio of existing, inactive, and underdeveloped customer accounts.
• C Conduct a high volume of outbound business development activity, averaging 25–40 outbound calls and customer contacts per day.
• Maintain consistent customer engagement, targeting a minimum of 8–12 meaningful live customer conversations per week.
• Generate qualified sales leads and development opportunities that support territory growth objectives and Regional Account Manager success.
• Maintain accurate and timely CRM documentation, ensuring all customer interactions, opportunity updates, and account intelligence are recorded daily.
• Meet established activity, lead generation, and opportunity development KPIs established by management.
• Continuously expand account penetration through proactive outreach, market research, and opportunity identification.
• Provide weekly activity summaries highlighting customer engagement, qualified opportunities, market intelligence, and recommended follow-up actions.
• Engage professionally with technical, procurement, R&D, operations, and commercial stakeholders.
• Identify current product usage, future development projects, formulation challenges, and unmet customer needs.
• Qualify accounts based on strategic fit, technical complexity, growth potential, and timing.
• Identify and develop new opportunities for Regional Account Managers, including development-stage and future-focused projects.
• Capture and summarize opportunity details clearly, accurately, and professionally.
• Document all findings within the CRM system with concise and actionable insights.
• Develop account summaries and opportunity briefs for Regional Account Managers.
• Flag high-priority opportunities and recommend next steps.
• Partner closely with Regional Account Managers to align discovery efforts with regional growth strategies.
• Coordinate effective handoffs for qualified opportunities while ensuring continuity and context.
• Provide ongoing feedback regarding market trends, customer sentiment, and competitive activity.
• Represent Herbstreith & Fox with professionalism, credibility, and confidence.
• Develop a consultative, value-based approach rather than a transactional sales posture.

Qualifications

• Bachelor's degree required (Business, Marketing, Communications, Food Science, or related field preferred).
• Three to five years of professional sales, business development, account management, or customer-facing commercial experience.
• Experience in B2B sales environments required; food ingredients, specialty chemicals, nutraceuticals, or technical products strongly preferred.
• Strong telephone presence with the ability to engage decision-makers and build credibility quickly.
• Excellent listening, questioning, and diagnostic skills.
• Analytical mindset with the ability to assess opportunity quality and strategic value.
• Strong written communication skills for internal reporting, CRM documentation, and opportunity summaries.
• Highly organized with the ability to manage a large portfolio of accounts and activities simultaneously.
• Self-motivated with the ability to work independently in a remote environment.
• Proficiency with CRM systems and Microsoft Office applications.

What We Offer

• Competitive base salary and performance incentive program
• Medical, dental, and vision benefits
• 401(k) program
• Paid vacation and holidays
• Remote home-office work environment
• Opportunity to work with a growing global leader in food ingredients
• Professional development and career advancement opportunities
• Salary Range: $65,000–$85,000 plus performance bonus
• Collaborative and entrepreneurial culture focused on customer success and innovation