Jobs · Business Development · Texas

Manager of Sales Development

HCSS · Sugar Land, TX · 2 mo ago
HybridBusiness DevelopmentFull-time

Who We Need

The SDR Manager will own the day-to-day performance, development, and execution of a blended team of Inbound and Outbound Sales Development Representatives. This is a frontline management role responsible for hitting quarterly SQO/SQL targets, building rep capability, and maintaining the operational infrastructure that keeps the SDR org running at a high standard.

Qualifications

  • 1+ year of leadership experience within SDR or inside sales teams, with demonstrated quota attainment results
  • Previous experience as a SDR
  • Houston-based, hybrid schedule: Tuesday through Thursday in-office at Sugar Land HQ
  • Experience managing both inbound and outbound motions simultaneously
  • Strong Salesforce proficiency; ability to build and interpret pipeline reports and maintain CRM hygiene standards
  • Track record of developing early-career reps into consistent performers
  • Clear, direct communicator who can hold accountability without sacrificing rep trust

Preferred Qualifications

  • Experience in B2B SaaS or construction/industrial software verticals
  • Account Executive/Closing experience preferred
  • Gong fluency; comfortable coaching reps using call data on discovery, objection handling, and qualification
  • Familiarity with Clay, Outreach, or similar sales engagement and enrichment platforms
  • Exposure to MEDDICC, SPICED or similar sales qualification frameworks
  • Experience managing reps in a ramp or PIP cycle

Role Responsibilities

  • Team Performance
    • Drive attainment against quarterly SQO/SQL targets across IB and OB rep books
    • Monitor daily, weekly, and monthly pacing; identify and address gaps early
    • Run weekly 1:1s and monthly Gong-documented coaching sessions with each rep
    • Initiate and manage PIPs for reps tracking below expectations
  • Coaching and Development
    • Listen to Gong calls regularly and deliver structured, skill-specific feedback
    • Partner with Sales Enablement on onboarding, ramp acceleration, and ongoing skill-building
    • Identify top performers and develop progression pathways; build accountability with consistency
    • Hold reps to defined activity standards (daily dials, emails, sequences, etc.) and remove blockers
  • Outbound Execution
    • Oversee Outbound list quality, sequence performance, prospecting, and system hygiene across assigned reps
    • Coordinate with operations on tooling including Clay, Salesforce, Gong, and Gong Engage
    • Champion data quality: accurate CRM logging, SQO documentation, and handoff notes
  • Reporting and Communication
    • Deliver weekly performance reports to the Director of Sales Development
    • Surface rep-level trends, pipeline risks, and enablement gaps with clear recommendations
    • Contribute to QBR content, OKR tracking, and team-level forecasting

Benefits & Perks

  • Flexible hybrid schedule
  • Medical, dental, and vision coverage with company-paid and employee-paid options
  • Paid holidays, sick days, and personal time off
  • Employee Resource Groups (ERGs) that foster connection and inclusion
  • On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
  • Dog-friendly campus and WiFi-accessible courtyards
  • 401(k) with a 5% company match
  • Coverage for employee professional development and wellness
  • And more!

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