Inside Sales Executive - Inbound

This role is remote and not required to be in the office; however, the candidate must live within 50 miles of the Phoenix business unit.

About the Role

The Inside Sales Executive - Inbound is responsible for generating revenue using a consultative selling approach in the sale of WM services to small/medium business segment customers. The ISE - Inbound representative receives and closes warm customer leads from different sources. A successful ISE - Inbound representative consistently meets or exceeds weekly and monthly sales activity goals as well as establishes and maintains a high level of customer satisfaction in all sales transactions.

Responsibilities

• Receives and acts upon sales opportunities from inbound calls and internal lead sources and/or eBusiness (online sales streams).
• Expands sales of products and services with existing customers.
• Conducts pre-sales activities to gain understanding of customer’s needs, including gathering appropriate marketing material and pricing plans, identifying customer needs and interests, determining the best sales strategy, and addressing potential objections.
• Negotiates and closes sales by effectively communicating alternatives and positions to reach mutually beneficial sales agreements.
• Understands and adheres to established and approved WM sales processes.
• Presents WM products and services using a consultative approach that clearly shows how solutions meet customer needs and provide benefits, leveraging supporting evidence.
• Adjusts sales technique depending on the nature of the prospect or customer.
• Presents compelling arguments to support recommended sales solutions.
• Overcomes objections during sales negotiations by emphasizing the value of WM offerings.
• Facilitates agreement to a sales solution that meets the major needs of both parties.
• Finalizes sales agreements with specific actions outlined and commitments for next steps.
• Conducts post-sale administrative work to ensure successful product/service implementation.

Requirements

• Must live and work in the U.S.
• High School Diploma or GED (accredited).

Pay

The expected pay range for this position across the U.S. is $21 per hour plus commission. The specific salary offered may be influenced by factors such as the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• Medical, Dental, Vision, Life Insurance, and Short Term Disability.
• Stock Purchase Plan.
• Company match on 401K.
• Paid Vacation, Holidays, and Personal Days.

Physical Requirements

This job primarily operates in a remote environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.