Inside Sales - Account Executive, Inbound
About the Role
The Inside Sales Account Executive, Inbound Channels is responsible for developing new prospects to increase sales of ZipRecruiter's products and services. You'll engage with prospective customers through inbound channels including phone calls and live chats, while also making outbound reach outs. This role requires a sales-savvy individual who can efficiently manage time across multiple communication platforms and sales tasks, providing direct support to Sales Managers to meet departmental growth targets.
Key Focuses & Responsibilities
- Connect with inbound prospects via phone and chat to convert them into new business
- Proactively engage in outbound dialing and emailing to nurture leads and develop new business opportunities
- Hit or exceed monthly new business quota
- Manage an active pipeline of prospective customers, assuming responsibility for the entire sales cycle: opening, appointment setting, presentation, and close
- Demonstrate strong closing and negotiating skills to secure new accounts
- Exhibit a high need for achievement and competition
- Possess strong organization and time management skills to effectively balance inbound and outbound tasks
- Maintain an enthusiastic, optimistic, and resilient approach to sales
Minimum Requirements
- Minimum of 2 years of experience in an inbound sales environment, ideally with a combination of phone and chat experience
- Proven track record of meeting and exceeding sales goals/quotas
- Highly coachable, willing to listen to and implement advice from management
- Resourceful, consistently overcoming obstacles to achieve success
- Strong interpersonal and communication skills, with the ability to convey information clearly and persuasively both verbally and in writing
- Ability to thrive under pressure and enjoy the challenge of tight deadlines and managing a variety of duties
- Proficient typing ability
- Experience fielding leads via inbound channels (inbound calls and chat preferred)
- Prior sales experience is essential
- Must be located in the Greater Phoenix area
- A Bachelor's Degree is preferred
Work Schedule & Environment
Our department operates from 5:00 AM to 5:00 PM Arizona Time, Monday through Friday, and 6:00 AM to 2:30 PM Arizona Time on Saturday and Sunday. As part of our team, you will work off of shifts, and while we strive for balance, we cannot guarantee specific shift assignments. This role demands flexibility and adaptability to various work schedules within our operating hours.
Benefits
- Competitive salary with a generous bonus plan
- Exceptional and competitive benefits package
- Employer-matched 401(k) plan
- Flexible Vacation & Paid Time Off policy
- A fun environment where work-life balance is valued
- Opportunities for advancement within the company