INSIDE SALES EXECUTIVE, FINTECH SERVICES

About the role

The Sales Executive, Fintech Services is responsible for generating new business by helping restaurant and retail merchants find the right combination of point-of-sale technology and payment processing services. In this role, you’ll manage the full sales cycle from initial outreach and discovery through product demonstrations, proposal development, and close. You’ll work with both inbound leads and targeted outbound prospects, building relationships with business owners and decision-makers primarily through phone and virtual meetings. Success in this role takes curiosity about how a merchant operates, the ability to explain technical products in practical terms, and the persistence to move opportunities forward. You’ll show prospective clients how PayrocPOS and integrated payments can simplify daily operations, improve the checkout experience, provide useful business insights, and support growth. Along the way, you’ll maintain a healthy pipeline, keep accurate forecasts, and partner with internal teams to set new clients up for a smooth implementation and long-term success.

Responsibilities

• Prospecting & Lead Management: Engage inbound leads and perform targeted outbound outreach to generate new business opportunities within the restaurant and retail verticals.
• Needs Analysis & Solutioning: Conduct virtual discovery calls to understand business needs and align them with the right POS + payment processing solutions.
• Sales Presentations: Deliver compelling, benefit-driven product demos that showcase the power of PayrocPOS + payments in real-world merchant environments.
• Pipeline & Forecasting: Maintain accurate CRM records, track deal progress, and report on pipeline health and close rates.
• Payment Processing Expertise: Clearly communicate the benefits of integrated payments, including EMV, PCI compliance, hardware, transaction rates, and reporting tools.
• Collaboration: Coordinate with Merchant Solutions, Implementation, and Support teams to ensure smooth onboarding and long-term client success.
• Goal Attainment: Consistently meet or exceed individual revenue targets, activity goals, and conversion rates.

Requirements

• 2–4 years of inside sales experience, preferably in payments, fintech, POS, or SaaS
• Strong phone presence and virtual selling skills
• Proven ability to manage a full sales cycle from lead to close
• Experience with CRM systems (e.g., Salesforce, HubSpot)
• Excellent organizational and time management abilities
• Ability to learn technical concepts quickly and communicate them simply
• Competitive mindset with a team-player attitude

Skills

• Background in payment processing (merchant services, terminals, gateways, rates/fees)
• Deep understanding of Aloha POS
• Familiarity with POS solutions such as Clover, Lightspeed, Revel, or Toast
• Understanding of EMV, PCI-DSS, and industry compliance requirements
• Experience selling to SMBs or franchise-based businesses in the restaurant or retail space

Benefits

• Medical coverage
• Financial benefits
• Wellness support tailored to your needs