Inside Sales Engineer

About the role

Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.

KEY RESPONSIBILITIES

• Customer Engagement - Respond to inbound customer inquiries and qualify sales opportunities; understand customer requirements, technical challenges, and business goals; serve as primary interface for customers for time-sensitive project updates.
• Sales Support - Prepare quotes and proposals for custom optics and opto-mechanical assemblies; review customer RFQs, drawings, and specifications to assess scope, risk, and manufacturability; support quote revisions, customer discussions, and negotiation cycles; maintain quote tracking, status, and follow-ups to meet customer deadlines.
• Techical Expertise - Explain complex technical concepts in a clear, customer-friendly manner; stay up to date on product offerings, industry trends, and competitor solutions.
• Collaboration - Work closely with engineering, product management, and operations teams to develop pricing and lead times; communicate customer feedback to internal stakeholders to ensure smooth handoff from quote to order execution.

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor’s degree in engineering (Mechanical, Electrical, Industrial, Manufacturing, or related field) or equivalent practical experience in sales engineering or technical sales.
• Ability to manage multiple quotes in a fast-paced environment.
• Results-driven, solution-oriented problem-solver with ability to balance technical knowledge with business objectives.
• Strong analytical thinking skills to manage customer relationships with sound technical and commercial judgment.
• Proactive communicator who is detail oriented, collaborative and organized.
• Holds self and others accountable to high ethical standards; company policies and regulatory requirements.
• Ability to read technical drawings and specifications.
• Background in precision optics, optical fabrication or coatings, or optical assemblies is strongly preferred.
• Proficiency with Microsoft 365, Salesforce and Navision is a plus.

Pay

Competitive compensation, benefits, retirement (401k), and paid time off programs.

Schedule

N/A

Benefits

N/A

Qualifications

Legal right to work in the US and legally authorized to access export-controlled information and source code.