Inside Sales Engineer

Responsibilities

• Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
• Deliver technical presentations to customers, explaining product features, benefits, and applications.
• Generate, follow up on, and qualify sales leads.
• Prepare detailed quotations, negotiate sales terms, and manage service agreements.
• Provide comprehensive pre- and post-sales technical support.
• Aid in product and service selection based on customer requirements.
• Manage customer relationships, ensuring high satisfaction and addressing inquiries promptly.
• Collaborate with engineering, production, and logistics to ensure timely product delivery.
• Maintain accurate CRM records, track sales opportunities, and report on sales performance.
• Collaborate with engineering and product development teams to meet customer needs

Qualifications

• Education: Bachelor’s degree in engineering
• Experience: Previous experience in the HVAC industry, but is not required; a technical sale, or engineering role; Professional certifications in mechanical engineering; Familiarity with CAD software and other technical tools
• Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools
• Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members
• Strong customer service skills to address inquiries and resolve issues
• Analytical skills to diagnose and solve technical problems
• Ability to identify sales opportunities and develop relationships with potential customers
• Regular interaction with customers via phone, email, and video conferencing
• Strong technical aptitude and ability to understand complex engineering concepts
• Ability to work independently as well as part of a team

Pay

The salary range for this position is dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.