Inside Sales Engineer

About Us

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., one of the largest independent HVAC/R distribution companies globally. CE distributes leading brands including Carrier, Bryant, Payne, GREE, and others. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE serves over 2,000 employees. CE aims to provide top-notch service and comfort excellence to the HVAC/R industry.

Company Description

Carrier Enterprise specializes in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve primarily through licensed HVAC dealers and contractors. With over 200 locations, we offer a wide range of products and services to meet the needs of our customers.

Job Summary

The Inside Sales Engineer will provide customer sales and support for commercial contractor sales of HVAC equipment and supplies. This role involves working with the sales team as a technical advisor and product advocate, configuring, pricing, and quoting solutions that position CE as a viable solution for customers and the market. Successful candidates will also engage with customers, manufacturers, and the sales team, resolve customer issues, and identify sales opportunities.

Essential Duties And Responsibilities

• Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
• Support Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
• Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
• Follow up on quotes, bids, and submittals to finalize the sale.
• Engage extensively with customers, manufacturers, and the sales team via phone and email.
• Train Commercial dealers as needed.
• Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
• Identify and communicate customer needs and sales opportunities to drive future growth.
• Travel as needed with the Sales Team to support presentations and trade show activities.

Required Qualifications

• Proficiency in Microsoft Office Applications.
• Ability to read architectural, mechanical, and electrical blueprints.
• Basic understanding of electrical and mechanical control systems.
• Maintain expert-level product knowledge and applications.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with CRM/Database tools.
• Experience working with contractors is highly desired.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving abilities with the competence to make recommendations.

Required Education And Experience

• Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
• Excellent interpersonal and communication skills.
• 3-5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

How to Apply

To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.