Inside Sales Engineer

Key Responsibilities

• Sales Development
• Convert inbound inquiries and marketing-generated leads into qualified opportunities through consultative engagement and proactive outreach.
• Develop customized vacuum solutions aligned with customer requirements through collaboration with field sales and cross-functional support teams.
• Qualify sales leads and route high-potential opportunities to appropriate field sales or technical experts.
• Respond to incoming customer inquiries via phone, email, and web forms with professionalism and urgency.
• Quoting & CRM Management
• Prepare and issue accurate and timely quotes using SAP/CRM tools.
• Track and manage all sales activities in the CRM, ensuring pipeline visibility and sales forecast accuracy.
• Maintain records of customer interactions, quotes, and purchase history to improve customer experience.
• Collaboration & Team Alignment
• Work closely with Field Sales (Sales Managers, Territory Managers) to ensure seamless handoff of qualified leads and support larger project bids.
• Collaborate with Systems Engineers and Product Marketing Management on technical inquiries and solution configuration.
• Support pricing, availability, and delivery inquiries in collaboration with Customer Service and Operations.
• Customer Education & Value Communication
• Communicate the features, benefits, and applications of industrial products and solutions.
• Educate customers on value-added services, emphasizing total cost of ownership advantages and long-term equipment performance.
• Sales Process & Continuous Improvement
• Actively contribute to the development and refinement of Inside Sales workflows and best practices.
• Provide feedback from customer interactions to inform marketing campaigns and product development.
• Meet or exceed monthly KPIs related to lead qualification, opportunity generation, and sales revenue.

Qualifications

• Bachelor’s degree in engineering.
• 2+ years of B2B inside sales or technical sales experience preferred; experience in industrial or technical products a plus.
• Strong communication and interpersonal skills.
• Familiarity with SAP, Salesforce, or other CRM platforms.
• Ability to read and interpret technical specifications and drawings is desirable.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.

Job Requirements

• Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check
• Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
• Must be willing and able to utilize all required PPE
• Willingness to travel domestically for training
• Valid Drivers’ License must be maintained throughout employment that meets Busch insurance standards