Inside Sales / Customer Service Representative

About the role

This is an on-site role, and will not be remote or hybrid, at any time.

Responsibilities

• Providing in-person and on-the-phone customer service to our contractors and customers.
• Providing technical assistance for installing and maintaining the products we sell.
• Creating accurate and complete invoices/sales orders.
• Working with Outside Sales Representatives.
• Serving as a liaison between customers and sales teams.
• Maintaining knowledge of products and their applications.
• Knowing competitor products.
• Aiding in the dispatching and scheduling of deliveries.
• Completing daily paperwork.

Requirements

• A basic knowledge of Microsoft Office programs.
• Good organizational and communication skills.
• Strong problem-solving skills.
• Comfortable working in a manufacturing yard environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales preferred.

Skills

• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Basic computer skills, including Microsoft Office.
• Knowledge of product installation and maintenance.
• Customer service orientation.

Benefits

A comprehensive benefits package with options to choose what works best for you and your family.

Pay

Details on pay are not specified at this time.

Schedule

The schedule is not specified at this time.