Inside Sales

About the role

Assist the outside sales force in achieving and exceeding revenue goals in assigned territory for all product lines by prequalifying leads, generating quotes, and taking orders—enabling the sales force to make a greater number of face-to-face sales opportunities. Coordinate customer expectations for delivery and installation with operations and management teams. Represent the Company honestly and fairly to maintain good public relations with all customers, competitors, and vendors.

Rain for Rent® moves water every day as the leading provider of temporary liquid-handling solutions. Our systems-engineering expertise, cost-effective problem solving, and high-value delivery set the standard for what customers expect from a liquid-handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments, consistently exceeding customer expectations for quality and service.

Responsibilities

• Handle inbound sales leads to convert them into sales or refer them to field representatives or partners as appropriate.
• Meet or exceed assigned quarterly sales quotas.
• Make outbound lead follow-up calls to potential and existing customers or partners by telephone and email to qualify leads and sell solutions.
• Meet outbound call metrics as set and measured on a monthly basis.
• Build and maintain customer and/or partner relationships; quote prices and credit terms; prepare sales orders; estimate delivery dates based on schedules; coordinate customer/partner training.
• Assist Outside Sales Representatives with optimizing opportunities by scheduling appointments and meaningful selling interactions.
• Update and maintain CRM records such as contact information, activities, accounts, leads, and opportunities.
• Act as the main point of contact with customers to take basic orders and assist with change orders.
• Support the sales team in quotation generation, customer follow-up, and accessing customer information.
• Serve as a liaison between customers/partners and company departments to resolve issues such as accounts receivables.
• Prepare reports of business transactions; enter new customer data and sales data into CRM; overcome technical and business objections; investigate and resolve customer problems.
• Assist with setting up appointments for trade shows, association meetings, lunch-and-learns, product demonstrations, and other business-related meetings.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Matching 401(k) retirement savings plan.
• Competitive base salary.
• Nine paid holidays and a generous paid time off (PTO) program.
• Tuition reimbursement to support continued education.
• Company-sponsored training and career development opportunities.
• Annual incentive bonus for eligible inside sales roles.

Pay

$23.00 - $28.00 per hour (DOE) plus annual incentive bonus opportunity.